Shipping
BENELUX 1-2 business days FREE SHIPPING
- A notification will be send by email when your package is on the way.
- Orders are processed within 48 hours after receipt of payment and typically delivered within 1-2 business days.
EU 2-5 business days FREE SHIPPING
- A notification will be send by email when your package is on the way.
- Orders are processed within 48 hours after receipt of payment and typically delivered within 2-5 business days.
REST OF THE WORLD 8-11 business days €18,00
- A notification will be send by email when your package is on the way.
- Please note that shoppers from countries outside EU may have to pay tax or duty in the home country.
- International orders are processed within 48 hours after receipt of payment and typically delivered within 8-11 business days. The delivery time of a shipment for orders outside EU can be affected by customs clearance time at the customs. Customs clearance time varies from 1-4 weeks.
The order will be delivered at the specified delivery address. If consumers have specified a wrong address for delivery, then the consumer is responsible for extra shipping costs.
All delivery dates are an indication. The consumer cannot derive rights to the delivery dates.
If a delivery is delayed or if an order cannot or only partially carried out, then the consumer receives a notification within 7 days after placing the order. The consumer has the right to terminate the agreement without any costs. The consumer is not entitled to compensation.
If your order has not arrived within the estimated timeframe please contact customercare@ruigrokvanderwerven.com. If your order is delivered damaged, please notify us as soon as possible.
You can specify an alternate daytime delivery address when ordering, for example your work address.
Ruigrok van der Werven cannot be held responsible for packages that go missing in transit.